Where To Get My Chevy Bolt Serviced

As the battery-related recall expands to include every Bolt EV and Bolt EUV Chevrolet has sold in the U.Due south., the automaker and NHTSA have offered updated suggestions to Bolt owners to minimize the risk of fires.
One temporary remedy for the defective battery is that Bolt EVs should non exist charged indoors, overnight, or to more than than a xc percent state of charge. They should besides non be driven so that the battery shows less than 70 miles left in the pack.
Just Recurrent, which tin can monitor battery usage from its subscribers, says that up to 30 per centum of Commodities drivers are not following these rules.

The already large Chevy Bolt EV call up grew this week to include every unit that Chevrolet has sold in the U.Southward., even the new Bolt EUVs that use the same battery pack. The trouble, every bit we've known since General Motors announced the initial recall in the fall of 2020, is that in rare circumstances the battery could ignite due to "lacking battery modules." The recall at present involves 110,000 EVs, and their owners take been given specific guidance about how to take care of their vehicle while waiting for a full replacement to happen. The problem, according to battery-monitoring service Recurrent: about 30 percent of Bolt drivers aren't following that guidance correctly.

Chevrolet

Every bit we've noted, GM and the National Highway Traffic Safety Administration (NHTSA) have offered different fixes for this problem since it first announced a recall for 2017-2019 model year Chevrolet Commodities EVs in November 2020. At the time, GM said Bolt owners should not park indoors and also limit charging to at about 90 pct full (the setting can be adjusted using the Commodities'southward Hilltop Reserve fashion in 2017–2018 vehicles and Target Charge Level mode in afterwards models). And so, in July, owners were told not to recharge their EVs overnight and to not drive so much on one accuse that the battery drops to below 70 miles of remaining range. This month, the call up was expanded to include 2019 model Bolt EV and all 2020–2022 Bolt EV and Bolt EUV models. The total cost to GM is now estimated to be $i.8 billion.

The overall number of Bolt EV fires suspected to be caused by this defect is quite depression. NHTSA started investigating the issue due to three fires and later said it was aware of 4 fires that started despite drivers post-obit the suggested remedies. Yet, despite the potential seriousness of the trouble, it appears not all Bolt drivers are listening to the visitor or NHTSA.

This insight comes to us from Recurrent, which monitors battery information from electric=vehicle drivers who subscribe to the service in order to clarify battery health. Recurrent has been watching 1000 Chevy Bolt subscribers since early Baronial, and this week said its real-world numbers show that up to 30 percent of these Bolt owners are non following GM'due south new charging guidelines to go along the pack below 90 percent full and above 70 miles of remaining range, which the NHTSA calls "deep belch mode."

"Our data is showing that a lot of Chevy Bolt owners are going to accept to change their behavior," said Recurrent CEO Scott Case in a statement. "For some, this could be a hardship if they have long commutes and crave more range than the new guidelines allow, especially during the summer when hot temperatures and extra A/C usage impact battery performance."

Recurrent says its subscribers represent "highly engaged and attentive owners," and that, in general, they did respond to the new charge level guidance from GM, merely in that location are still people who either don't know most the rubber suggestions or have decided not to follow them. The recall's expansion to include 2019–2022 Bolt vehicles means it'south likely it volition accept fifty-fifty longer for GM to provide permanent fixes.

"Newer Chevy Bolt owners need to pay attending to this think now," Case said. "Ane hundred grand batteries can't get replaced overnight given supply-chain woes and high demand for new EVs so this will accept some time."