If you see No Service or Searching on your iPhone or iPad

If y'all see No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or if you can't connect to a cellular network or cellular data, acquire what to do.

Cheque your coverage surface area

  • Brand sure that you lot're in an area with cellular network coverage.
  • Turn cellular data off and then back on once again. Go to Settings, so tap Cellular or Mobile Data. If you lot're using your iPad, you might meet Settings > Cellular Information.
  • If y'all're traveling internationally, make sure that your device is set up for information roaming. Go to Settings > Cellular > Cellular Information Options > Information Roaming.
    Top part of an iPhone screen showing cellular settings

If y'all're on AT&T's 3G network

AT&T is phasing out their 3G network. If you see No Service in the condition bar of your device and you have an iPhone 5s, iPhone 5c, or before or an iPad 2 Wi-Fi + Cellular or earlier, contact your carrier to discuss your options. If yous take an iPhone 6 or later on or an iPad (3rd generation) or later on, follow these steps:

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Go to Settings > Cellular. And so:
    • For iPhone, tap Cellular Data Options, then turn on Enable LTE.
    • For iPad, turn on LTE.

If you still see No Service later on following these steps, contact your carrier.

iPhone and iPad devices that support 5G networks are non affected by the phasing out of 3G networks.

Restart your iPhone or iPad

Check for a Carrier Settings update

To manually check for and install a carrier settings update:

  1. Make sure that your device is connected to a Wi-Fi or cellular network.
  2. Tap Settings > General > About. If an update is bachelor, you lot'll meet an pick to update your carrier settings.
  3. To see the version of carrier settings on your device, tap Settings > General > Nearly and expect adjacent to Carrier.

If you insert a new SIM card into your iPhone or iPad, you lot demand to download the carrier settings for your new carrier.

Accept out the SIM carte du jour

Afterwards removing the SIM card, put it back in.

  • If the SIM carte is damaged, or doesn't fit in the SIM tray, ask your carrier for a new SIM card.
  • If y'all transferred your SIM card from another device, ask your carrier if your SIM card works with your iPhone or iPad.

Learn more than about removing your iPhone SIM card or iPad SIM card.

Reset your Network Settings

Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

Update your iPhone or iPad

Contact your carrier

Issues with your carrier or account might bear upon your service. Contact your carrier to:

  • Verify that your account is active and in proficient standing.
  • Make certain that at that place are no outages in your expanse.
  • Bank check that your device isn't blocked from receiving cellular services and is prepare with the right information plan.

Only your wireless carrier tin can access and manage details about your account:

  • iPhone wireless carriers
  • iPad wireless carriers

Go more than help

If your carrier confirms that there'southward no issue with your business relationship or network, but y'all however can't connect to a cellular network, contact Apple Back up.

If you lot encounter an alarm side by side to No Service, learn what you tin exercise.

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